- At Francis Family Doctors, we are aware that at times things do not turn out the way you expect
- If this happens we encourage you to let us know and we commit to helping work through any concerns you have with our service
- Sometimes it may be a misunderstanding or maybe that we have simply got it wrong
- We need to hear, so we can improve our care
- We also encourage you to let us know when you are satisfied and happy with our services.
