Support Staff

sharonSharon, Registered Nurse – RN DIV 1

Sharon settled in Maryborough from NSW in 1984. She has five adult children.

Since graduating from USQ Hervey Bay in 2012 and obtaining her license with the Australian Practitioners Regulation Agency (AHPRA), Sharon has worked extensively in GP practice.

Sharon’s interests include Chronic Disease Management, Surgical procedures and Women’s health, while she enjoys softball, yoga and reading in her leisure time.

Kylee, Enrolled Nurse – EEN DIV 2

Kylee has settled in Maryborough from Geelong Victoria with her husband and two boys.

Licensed with the Australian Practitioners Regulation Agency (AHPRA), Kylee has been working in General Practice for seven years. She thoroughly enjoys this role and has a passion for wound care, along with caring for those patients with chronic disease.

Kylee’s leisure interests include craft work and painting, furniture restoration and reading.

Receptionists and Administration staff

The five receptionists at Francis Family Doctors, Debbie, Kara, Nicole, Kath and Linda are highly valued members of our team.  Their skills and knowledge range from over 35 years’ experience in the general practice industry.

These ladies play a key role in the practice, arranging and talking with patients to identify the best type of appointments, keeping the doctors in line with plenty of humour and ensuring each patients’ needs are met during their visit to the practice. They also triage patients, update records, manage the mail & scanning, billing of all services, arrange aged care facilities paperwork and a myriad of other duties which is imperative in a busy practice such as ours.

Please ask our receptionists is you have any queries regarding appointments and billing.

Nicole works in the office ensuring the administrative activities at the practice run efficiently.  Nicole assists with budgeting, manages our accounts payable, HR payments & administration, Medicare claims and procedure invoicing.

rachelRachel, Practice Manager

Rachel has extensive experience & a wealth of information, having worked in this practice for over 21 years and in General Practice since 1993. Rach is highly qualified with a Diploma in Practice Management and oversees the day to day operations & future planning of the practice. This includes managing human resources, GP recruitment, implementing & maintaining policies & processes, budgets & reporting, risk management, accreditation, quality improvement & control and patient services.

Rachel ensures the effective & smooth running of the practice and loves the challenge of achieving this. Rachel takes great pride in the practice and its experienced team who make it such a well-respected health care centre.